Privacy policy
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or purchase from SUNWHEELUSA.COM (the 'Website').
Personal information we collect:
When you access the Website, we automatically gather information about your device, such as your web browser, IP address, time zone, and the cookies that are installed on it. In addition, when you visit the Website, we gather information about the individual web pages or goods you view, the websites or search terms that brought you to the Site, and how you interact with the Website. We refer to this automatically obtained data as 'Device Information'.
Email Marketing (where applicable): With your consent, we may send you emails about our store, new products, and other updates.
We collect Device Information using the following technologies:
- 'Cookies' are data files that are stored on your device or computer and frequently contain an anonymous unique identification. To learn more about cookies and how to disable them, go to http://www.allaboutcookies.org.
- ‘Log files track activity on the Website and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- ‘Web beacons,’ ‘tags,’ and ‘pixels’ are electronic files that record information about how you browse the Website.
In addition, when you make or attempt to make a purchase on the Website, we collect certain information from you, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as 'Order Information.'
When you supply us with personal information to complete a transaction, verify your credit card, place an order, organize delivery, or return an item, we assume that you consent to their collection and use for that specific reason alone.
If we request your personal data for a secondary reason, such as for marketing purposes, we will either explicitly ask you for your consent or provide you the option to say 'no'.
How to withdraw your consent?
If you change your mind after giving consent, you can withdraw your consent for us to contact you for continued collection, use, or disclosure of your information at any time by emailing us at Info@sunwheelusa.com or sending us a mail at:
19380 Collins Ave, # 409
Sunny Isles Beach, FL 33160
When we refer to 'Personal Information' in this Privacy Policy, we mean both Device Information and Order Information.
How do we use your personal information?
We utilize the Order Information we collect to fulfill any orders done through the Website (such as processing your payment information, organizing delivery, and sending you bills and/or order confirmations). Furthermore, we use your order information to:
- Communicate with you;
- Review our orders for potential risk or fraud;
- In accordance with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.
We use the device information we collect to identify potential risks and fraud (in particular, your IP address) and more generally to improve and optimize our Webite (for example, by creating analytics about how our customers browse and interact with the Site and to measure the success of our marketing and advertising campaigns).
Finally, we may share your personal information to comply with relevant laws and regulations, to react to a subpoena, search warrant, or other legitimate request for information received by us, or to otherwise safeguard our rights.
STORE
Shopify Inc. hosts our shop. They give us with an e-commerce platform via which we can sell our products and services.
Your information is saved in Shopify's data warehouse, databases, and general application. They keep your data on a safe server behind a firewall.
PAYMENT
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card details. These are encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only kept for as long as necessary to complete your transaction. After that, your purchase transaction details will be removed.
All direct payment gateways follow the PCI-DSS requirements, which are overseen by the PCI Security requirements Council, a collaboration of businesses like Visa, Mastercard, American Express, and Discover.
PCI-DSS regulations ensure that our shop and its service partners handle credit card data securely.
You can also read Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy) for more information.
We also use Google Analytics to understand how our customers use the Site - you can learn more about how Google uses your personal information here: (https://www.google.com/intl/en/policies/privacy/). You can also opt-out of Google Analytics here: (https://tools.google.com/dlpage/gaoptout).
BEHAVIORAL ADVERTISING
As stated above, we use your Personal Information to send you targeted advertising or marketing communications that we believe will be of interest to you. To learn more about how targeted advertising works, go to the Network Advertising Initiative ("NAI") instructional page at http://www.networkadvertising.org/understanding-online-advertising/how-it-works.
You can opt out of targeted advertising by clicking on the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You may also opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
THIRD-PARTY SERVICES
In general, the third-party vendors we hire will only collect, use, and share your information as needed to deliver services to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy rules in place that govern the information we must send to them for your shopping transactions.
We encourage you to study these services' privacy policies so that you may understand how they will manage your personal information.
Please be advised that certain providers may be situated or have facilities in a jurisdiction other than yours or ours. As a result, if you choose to proceed with a transaction that requires the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are situated.
For example, if you are in Germany and your transaction is processed by a payment gateway in the United States, the personal information needed to complete the transaction may be susceptible to disclosure under US law, including the Patriot Act.
Once you leave our store's website or are led to a third-party website or application, you are no longer bound by this Privacy Policy or our website's Terms of Service.
LINKS
When you click on a link in our store, it may take you away from our Website. We are not responsible for other websites' privacy practices, and we urge that you read their privacy statements.
SECURITY
To secure your personal information, we take reasonable efforts and adhere to industry best practices to ensure it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.
If you supply us with credit card information, we encrypt it with secure socket layer technology (SSL) and store it with AES-256 encryption. While no form of transmission via the Internet or electronic vault is completely safe, we adhere to all PCI-DSS criteria and follow extra generally acknowledged industry standards.
LEGAL RIGHTS
If you are a European resident, you have the right to see the personal information we have about you and request that it be corrected, updated, or deleted. If you desire to exercise this right, please contact us using the information provided below.
Furthermore, if you are a European resident, please be aware that we process your information to fulfill any contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business reasons indicated above. In addition, please be aware that your information will be moved outside of Europe, including to Canada and the United States.
KEEPING DATA
When you place an order through the Website, we keep information about it in our systems until you request that it be removed.
AGE OF CONCENT
By using this website, you certify that you are of legal age in the state or province where you live, or that you are of legal age and have granted us permission to allow any of your minor dependents to access this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to amend this privacy policy at any moment, so please review it regularly. Changes and clarifications will take effect immediately after they are posted on the website. If we make significant changes to this policy, we will notify you here that it has been amended, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose it.
If our store is sold or merged with another company, your information may be passed to the new owners so that we can continue to sell to you.
QUESTIONS AND CONTACT INFO
If you want to view, rectify, change, or delete any personal information we hold about you, file a complaint, or simply want more information, please contact our Privacy Officer at Info@sunwheelusa.com or send an email to:
SUNWHEELUSA
[Re: Privacy Enforcement Official].
SUNWHEELUSA, Inc.